Unleash the
Future of Hospitality

Experience unparalleled excellence in the service industry, where every moment is crafted to surpass expectations. Our commitment and approach to delivering excellent service and unforgettable experiences sets us apart as leaders in hospitality innovation.

Exclusive Services

Unleash the power of unparalleled service that sets the benchmark in hospitality. Our team delivers swift, precise, and impeccable service to ensure your complete satisfaction and an unforgettable experience.

  • We guide businesses through complex challenges with practical, actionable solutions, improving efficiency, guest satisfaction, and overall performance.

  • Through in-depth audits, evaluations, and training, we help organizations maintain the highest standards in service delivery, compliance, and operational excellence.

  • We provide tailored strategies for sustainable growth, financial planning, and investment decisions—helping businesses optimize resources and unlock new opportunities.

  • We support businesses in maximizing revenue potential by refining pricing strategies, strengthening sales and marketing efforts, and building strong commercial frameworks that drive profitability

  • We focus on forward-thinking engineering and sustainable solutions that enhance efficiency, reduce environmental impact, and promote innovation to ensure long-term resilience and growth.

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Let’s Talk

Connect with us now to accelerate your hospitality establishment to unparalleled heights.

Faces of Fortis

We are more than just consultants. We are partners invested in your success. Get to know the faces, stories and passions behind Fortis Hospitality Group.

  • Ashton brings over 20 years of experience in sales, key account management, and commercial strategy across the retail, FMCG, and hospitality sectors. Having led regional and national teams in South Africa and East Africa, he has a proven track record of driving revenue growth, building strong client relationships, and launching successful brands in competitive markets.

    Currently based in Zanzibar, Ashton specializes in commercial advisory for hotels, restaurants, and distributors, with deep expertise in pricing strategies, trade marketing, and brand development. His hands-on approach and extensive industry knowledge make him a valuable partner in optimizing commercial performance and unlocking new business opportunities.

  • Douglas is an accomplished hospitality engineer with more than 15 years of experience overseeing maintenance, construction and sustainability projects across leading hotels and resorts in Kenya and Zanzibar, including Marriott, Hilton and The Zanzibar Collection.

    He specializes in innovative engineering solutions, sustainable energy management and cost-efficient utility systems. Douglas has successfully led large-scale renovations, implemented renewable energy and green technologies resulting in consistently reduced operating costs without compromising quality.

    Passionate about sustainability and innovation, Douglas brings a forward-thinking approach to our clients optimizing infrastructure, embracing eco-friendly practices into their operations.

  • Hadija is a seasoned hotel professional with more than 16 years of experience in hospitality operations across renowned international brands including Hilton, Marriott, and IHG. She has held senior leadership roles in Tanzania and Kenya, specializing in operational management, guest experience, and staff development.

    With a strong background in quality control, revenue optimization, and crisis management, Hadija brings deep expertise in ensuring hotels run seamlessly while consistently exceeding guest expectations. She is passionate about enhancing service standards and supporting our clients in Zanzibar with tailored operational solutions.

  • Tony is a dynamic hospitality leader with more than 17 years of international experience managing luxury hotels and resorts across Africa, Europe, the Middle East, and Oceania. His career includes senior management roles with global brands such as Marriott, Hilton, and Radisson Blu, where he specialized in operational excellence, brand transitions, revenue growth, and team development.

    As Founder of Fortis Hospitality Group, Tony brings a wealth of expertise in strategic planning, brand management, and financial oversight. He is passionate about guiding businesses through transformation, improving guest satisfaction, and building sustainable frameworks that drive long-term success. With a unique blend of global perspective and local insight, Tony leads with vision, integrity, and a commitment to excellence.

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